Duo Deck app icon

Support

Something unclear or not working? Write to us and we’ll answer.

Get in touch

Email gianlucalvs@gmail.com and include your iPhone model and iOS version. We usually reply within a couple of days.

Common questions

Does Duo Deck cost anything?

No. There is no subscription, no paywall and no premium deck. All 3,300 questions and all three game modes are there from the first launch.

Do I need an internet connection?

No. Every question ships inside the app. It works in airplane mode, on a plane, in a car, or anywhere with no signal.

How do I change how spicy the questions are?

Open Profile and pick Sweet, Warm or Spicy. Decks above your chosen tone simply never appear until you ask for them.

Can we change our names or avatars?

Yes — Profile › Edit players. You can also set an anniversary there if you want Duo Deck to count the days together.

Where is our data stored?

On your device only. See the privacy policy.

I got a new phone. Can I move our progress?

Duo Deck keeps everything locally and has no account to sign in to, so progress does not transfer on its own. If your iPhone backup includes app data, restoring that backup onto the new phone brings Duo Deck across with it.

How do I delete everything?

Deleting the app removes every question you answered, every favorite and every Memory Capsule entry. Nothing is kept anywhere else, so there is nothing left to delete afterwards.